Effective Date: 12th March 2025
At Intelithon.com, we strive to provide high-quality AI tools and services to our users. However, due to the nature of our products and services, we have outlined the following return and refund policy.
1. General Policy
As we provide digital services and products, all sales are final. Once you have made a payment and access to the AI tools or services is granted, we cannot offer a refund or return for the purchased services. This includes, but is not limited to:
• AI Chat
• AI Coder
• AI Image Generator
• AI Classifier
Due to the immediate availability of the services, once purchased, no cancellations, returns, or refunds are accepted, except in cases where the service is not functioning as described or there is an issue with your account that prevents you from using the service.
2. Exceptional Circumstances for Refunds
Refunds may be considered only in exceptional circumstances, such as:
• Technical Issues: If the AI tools are not functioning as described or you are unable to access or use the services due to a technical issue on our end, we will review your case and, if deemed necessary, provide a refund.
• Billing Errors: If you are charged incorrectly or for a service that you did not subscribe to, please contact us immediately for a resolution. In such cases, a refund may be processed after a review of the error.
3. Refund Process
To request a refund under the conditions listed above, please contact our customer support team at info@intelithon.com with the following information:
• Your account details
• A description of the issue you are facing
• Proof of payment (if applicable)
Once we receive your request, we will review the issue and notify you of our decision. If a refund is approved, it will be processed to the original payment method used.
4. Payment Issues or Disputes
In the event of a payment dispute or chargeback, we will cooperate with your payment provider to resolve the matter. However, we reserve the right to suspend or terminate your access to the services if a chargeback or dispute is filed without valid justification.
5. No Returns on Digital Products
As our services are delivered digitally, we do not accept returns on digital products once they have been accessed or used.
6. Changes to This Policy
We reserve the right to modify this Return and Refund Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our services after such changes constitutes your acceptance of the updated policy.
7. Contact Information
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at:
Email: info@intelithon.com